Report item - opens in a new window or tab Description current Shipping and payments eBay item number:122154217671 Seller assumes all responsibility for this listing. Last updated on Dec 09, 2016 12:16:17 PST View all revisions Item specifics Condition: New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details. See all condition definitions- opens in a new window or tab ... Read moreabout the condition Manufacturer Part Number: TVS-863-4G Brand: QNAP MPN: TVS-863-4G UPC: 885022007738 EAN: Does not apply device deal device-deal (2968 ) 99.7% Sign up for newsletter Visit Store: device deal Items On Sale Modem Router - ADSL - VDSL Routers Switches Phones & VOIP IP Cameras & CCTV Categories Routers Switches Modules and Cards Accessories Phones & VOIP IP Cameras & CCTV Wireless NAS - Network attached storage Modem Router - ADSL - VDSL Network Adapters Surveillance PowerLine WiFi Extender Hard Drive - Internal Hard Drive - External Flash Cards & Drives Antivirus & Security Headphones & Headsets Other QNAP TVS-863-4G 8 Bay Diskless NAS - Quad Core 2.4GHz Processor, 4GB RAM Model# TVS-863-4G Description Adorned with a box in gold color, the sophisticated TVS-863, featuring the easy-to-use QTS operating system, is a powerful, reliable, secure and scalable NAS solution designed for mission-critical and intensive business applications and to meet fast growing data storage needs. The TVS-863 supports 10GbE via optional PCI-E network expansion and delivers high performance with persistent throughput, providing a comprehensive storage solution for SMBs to build a reliable private cloud. 10GbE-ready, highly-efficient storage solution for HD video editing and sharing Enhanced data security with a high-performance hardware-accelerated encryption engine with AES 256-bit full NAS volume encryption and anti-virus Use the TVS-863 as a PC with exclusive QvPC Technology and 4K display support Run multiple Windows/Linux/Android-based virtual machines with the Virtualization Station Manage, share, and back up business data with Real-time Remote Replication (RTRR) NAS and iSCSI-SAN(IP-SAN) unified storage solution for server virtualization Supports VMware®, Citrix®, and Microsoft® Hyper-V and advanced virtualization features Transcode Full HD videos on-the-fly or offline with QNAP’s unique transcoding technology and hardware transcoding engine* Expand the total raw storage capacity up to 192TB with the economical UX-800P QNAP expansion enclosures High performance & efficiency The TVS-863 is equipped with the energy-efficient 64-bit AMD® quad-core 2.4 GHz processor with 4GB DDR3L-1600 RAM (upgradable to 16GB), SATA 6Gb/s, and 2 Gigabit LAN ports (expandable to max. 4 x GbE ports or 2 x GbE + 2 x 10GbE ports) for lightning-fast multi-tasking. The TVS-863 is a powerful NAS that delivers up to 824MB/s read & write speeds with 4 x GbE port configuration, and up to 1,432MB/s with 10GbE configuration. The TVS-863’s hardware-accelerated encryption engine with AES-NI provides unmatched encryption performance in its class, up to 718MB/s with AES 256- bit full NAS volume encryption, boosting system performance & security while ensuring the safety of sensitive business data stored in the TVS-863. The next-gen AMD Radeon™ HD graphics provides hardware-accelerated transcoding performance and dual HDMI outputs with brilliant high-definition multimedia content playback. When installed with the latest Wi-Fi 802.11ac USB network adapter, the TVS-863 can offer remarkably high speeds for transferring large amount of files and streaming bandwidth-consuming multimedia. Tested in QNAP Labs. Figures may vary by environment. QTS - Simple and efficient Thanks to the intuitive user interface of QTS, system operations of the TVS-863 are smooth and handy. Its intelligent desktop allows you to find desired functions quickly, create desktop shortcuts or group shortcuts, monitor important system information on a real-time basis, and open multiple application windows to run multiple tasks concurrently, bringing greater operating efficiency. Qsirch – A smarter, faster way to search Quickly and easily find documents, photos, videos, and music with Qsirch, QNAP’s new built-in NAS search application lets you find what you need by real-time, natural search. Simply type in as much as you know about what you are trying to find, including bits of the file name or even words/phrases in the document, and Qsirch will display a list of matches, complete with thumbnails, as you type. Qsirch even remembers your search history so you can quickly navigate to files you’ve previously searched for. Qsirch is a huge productivity boost – it greatly reduces the amount of time spent looking for files on the NAS so you can focus on other tasks. Note: 2GB RAM (4GB or more RAM is recommended for optimum performance) and QTS 4.1 or newer firmware is required. 10GbE ready The TVS-863 offers 2 inbuilt Gigabit Ethernet ports and supports 10 Gigabit high speed networks by installing a 10GbE network adapter. The 10GbE-ready TVS-863 delivers lightning-fast data throughput. Coupled with its large storage capacity potential, the TVS-863 is perfect for data centers to store big data and excel in fast data transmission, and for 10GbE home lab environment for technical professionals. Learn more: 10GbE solution Tested in QNAP Labs. Figures may vary by environment. More screen to see: QvPC 4K Ultra HD display via HDMI Capture more details with 4K resolution! Coupled with QvPC Technology, you can connect the TVS-863 to a 4K UHD monitor via HDMI to take advantage of 4K's impeccable image detail for increased productivity. Photographers can view sharper and clearer high-resolution images, and you can get a larger workspace with one monitor when managing virtual machines. Note: 4K video playback and transcoding are not supported Run additional operating systems on the TVS-863 With the support for AMD-V virtualization technology, the TVS-863 can operate the Virtualization Station, transforming the TVS-863 into a 2-in-a-box NAS that can function as an all-in-one NAS and a virtualization platform that supports multiple operating systems, fast virtual machine (VM) creation, VM import/export, snapshot, and enables desktop operations on web browsers. With the easy-to-use interface, you can centrally manage all of the VMs created on the TVS-863 with minimal effort. You can also download VMs on demand from online VM markets and import them to the TVS-863 without any complex procedures. Real-time & offline HD video transcoding* Powered by a hardware-accelerated transcoding engine, the TVS-863 delivers superior real-time Full HD (1080p) video transcoding to convert videos in common formats to universal formats that can be smoothly played on PCs, mobile devices and Smart TVs. The TVS-863 allows you to enjoy instant videos on multiple devices - even those that lack computing power or have limited file format support - without the need for complicated and time-consuming file conversion. With the benefit of offline transcoding, if you can only connect to an Internet connection with limited/restricted bandwidth, you can still enjoy smooth videos by selecting a pre-rendered lower resolution to play the videos via File Station, Video Station, or the Qfile mobile app without affecting the TVS-863’s system performance running other applications. The TVS-863 also allows you to set a dedicated folder for automatic video transcoding. Note: 4K video playback and transcoding are not supported Cross-platform file sharing, centralized data storage The TVS-863 supports SMB/CIFS, NFS, and AFP protocols for file sharing across Windows, Mac, Linux/UNIX networks. Data, logs and ISO images of CDs and DVDs can be centrally stored on the TVS-863 and protected by an integrated antivirus solution. The Windows AD and LDAP services enable system administrators to configure user permissions by using an existing Windows AD server, LDAP server or built-in LDAP service. The TVS-863 supports SAMBA v4 and can act as a Windows domain controller to manage privilege settings.. Well-rounded backup solutions to secure data QNAP NetBak Replicator supports real-time and scheduled data backup on Windows including Outlook email archiving. Apple Time Machine is also supported to provide Mac OS X users with a solution to effortlessly back up data to the TVS-863. The USB 3.0 port on the front panel of the TVS-863 features a one-touch-copy function for you to instantly back up data from external drives to the TVS-863 with just one click, or alternatively to back up data from the TVS-863 to external drives. A wide range of third-party backup software such as Acronis® True Image and Symantec® Backup Exec are also supported. Disaster recovery solutions brings peace of mind The TVS-863 offers various data recovery options. RTRR (Real-Time Remote Replication) supports real time or scheduled data backup to a remote Turbo NAS or FTP server and synchronizes files to a remote folder from a local folder with better backup efficiency and reduced backup time. The TVS-863 also supports the rsync protocol to back up data to another remote server on a scheduled basis. Data can also be backed up to and restored from a range of cloud storage services, including Amazon® S3, Amazon Glacier, Microsoft® Azure, ElephantDrive®, Dropbox® and Google Cloud Storage. Comprehensive security options In the open network environment, business data might be exposed in potential hack. The TVS-863 provides numerous security options, such as encrypted access, IP blocking, and so on. Besides, IT administrators can control the access rights of each user to different folders, preventing unauthorized access to important files. The TVS-863 is validated with military level FIPS 140-2 AES 256-bit encryption, preventing the sensitive business data from unauthorized access and breach even if the hard disk drives or the entire system were stolen. Storage for comprehensive virtualization applications The TVS-863 supports VMware® and Citrix®, and is compatible with Microsoft® Hyper-V™ and Windows Server 2012, benefiting flexible deployment and management in the virtualization environments. The TVS-863 supports VMware VAAI and Microsoft ODX to increase performance by offloading server loading for ESXi server and Hyper-V respectively, and supports QNAP vSphere Client plug-in and QNAP SMI-S provider with enhanced operational efficiency and management in virtualization applications. Powerful QNAP flexible volume QNAP's flexible volume provides a more secure and flexible way to store NAS data. This next-generation volume offers powerful features such as storage pooling with multiple RAID group protection, thin provisioned volumes with space reclaim, block-level iSCSI LUN, and online capacity expansion. The QTS Storage Manager neatly presents tools and options for managing system storage which greatly simplifies the process of NAS capacity expansion and QNAP RAID expansion enclosure management. Comprehensive surveillance solution providing 24/7 security Surveillance Station is professional network surveillance Video Management System (VMS) that offers a user-friendly management interface, over 2,700 compatible IP camera models, and expandable IP camera channel licenses. It supports real-time monitoring, video & audio recording and playback with a wide range of customizable settings. You can also install the Vmobile mobile app on your iOS® or Android™ devices to manage the monitored channels anytime and anywhere to safeguard your office environment, or install the Vcam mobile app to turn your device into a network camera to instantly record to your TVS-863. The TVS-863 offers 4 free IP camera channels and you can expand up to 40 channels by purchasing additional licenses . Seamless capacity expansion The TVS-863 offers a high performance yet affordable storage solution to fulfill the needs of business in archiving rapidly-growing data & large files. The TVS-863 supports capacity expansion by connecting multiple QNAP expansion enclosure. With the QNAP scale-up solution, the raw storage capacity can be expanded on demand, making the TVS-863 an ideal file center for storage-intensive business applications such as video surveillance, data archiving, TV broadcast storage, and more. The maximum raw storage capacity available by connecting RAID expansion enclosures: Turbo NAS Model QNAP Expansion Enclosure No. of RAID Expansion Enclosure Total HDD No. (NAS + Enclosure) Max. Raw Capacity (TB)* TVS-863 UX-800P 2 24 192 1 16 128 UX-500P 2 18 144 1 13 104 *The maximum capacity is calculated by using 8TB HDDs. Easy system installation You can flexibly choose different ways to set up the TVS-863, including using the Qfinder Pro utility for setting up without a CD, using cloud installation via setup portal start.qnap.com with a unique Cloud Key, using mobile devices to scan the QR code sticker on the TVS-863 to quickly go over the installation, configuring the setup through the LCD display, and even setting up your TVS-863 locally without a network connection: just connect a keyboard, mouse and HDMI monitor to the TVS-863, and the NAS installation process can be completed effortlessly. Install-on-demand apps to extend NAS functionality Thanks to its x86 architecture, the TVS-863 can support more NAS Apps than ARM-based platforms. The built-in App Center provides various install-on-demand apps developed by QNAP and third-party developers, including tools for backup/sync, business, content management, communications, download, entertainment, and much more. It is also a centralized location for managing & updating installed apps. In addition, QNAP’s development platform embraces the open-source spirit to enable developers to create their own apps, adding potentially limitless potential for the TVS-863. High-quality construction and informative LCD display The TVS-863 is adorned with a box in gold color, offering an exceptional choice with impressive sophistication. Built with metal frame and parts, the sleek and sturdy TVS-863 also features a newly-crafted heat sink that can exhaust excessive heat with its passive cooling. The LCD display panel on the TVS-863 provides quick system information making system management even easier. QNAP TVS-863-4G 8 Bay Diskless NAS - AMD 2.4GHz quad-core x86 processor with Radeon graphics - 4GB DDR3L-1600 x1 - Supports 8x 3.5" or 2.5" SATA 6Gb/s, SATA 3Gb/s hard drive or SSD Hot-swappable trays - 2x Gigabit RJ-45 Ethernet ports - 5x USB 3.0 ports (Front: 1, Rear: 4) - Mono-LCD display with backlight - ATX 250W, 110-240V AC, 50-60Hz, 5A - 2 Year Warranty Specifications CPU AMD® 2.4GHz quad-core x86 processor with Radeon™ graphics DRAM TVS-863-4G: 4GB DDR3L-1600 x 1 Total memory slots: 2 Memory expandable up to: 16 GB (8GB x2) NOTE: For the information of RAM module installation and compatible NAS models, please refer to the QNAP RAM Module Installation Guide. Flash Memory 512MB DOM Hard Disk Drive 8 x 3.5”or 2.5”SATA 6Gb/s, SATA 3Gb/s hard drive or SSD NOTE: 1. The system is shipped without HDD. 2. For the HDD compatibility list, please visit https://www.qnap.com/compatibility/ Hard Drive Tray 8 x Hot-swappable tray LAN Port 2 x Gigabit RJ-45 Ethernet port (Onboard:2, expandable to max 4 ports via PCI-E NIC) PCIe Slot 1 (PCIe Gen2 x 4) LCD Panel Mono-LCD display with backlight, Enter and Select buttons for configuration LED Indicators Status, LAN, USB, HDD 1-8 USB 5 x USB 3.0 port (Front: 1, Rear: 4) Support USB printer, pen drive, and USB UPS etc. HDMI 2 (Mirrored Display), 1.4a Note: 4K video playback and transcoding are not supported Buttons Power/Status, USB One-Touch-Backup, reset Alarm Buzzer System warning IR Receiver QNAP RM-IR002 and MCE-compatible remotes Form Factor Tower Dimensions 185.2(H) x 298.2(W) x 235.4(D) mm 7.29(H) x 11.74(W) x 9.27(D) inch Weight Net:7.83 kg (17.26lbs) Gross: 8.9 kg (19.62lbs) Power Consumption(W) S3 sleep: 2.35W HDD standby: 46.21W In operation: 70.45W (with 8 x 2TB HDDs installed) Sound Level* Sound pressure (LpAm): 21.3 dB(A) Temperature 0-40˚C Humidity 5~95% RH non-condensing, wet bulb: 27˚C Power Supply ATX 250W, 110-240V AC, 50-60Hz, 5A Secure Design Kensington security slot for theft prevention Fan 2 x quiet cooling fan (12cm, 12V DC) * Testing Environment: Refer to ISO 7779 ; Maximum HDD loaded ; Bystander Position ; Average data from 1 meter in front of operating NAS Operating System QTS 4.1 (embedded Linux) Storage Management QNAP flexible Volume/LUN with thin provisioning and space reclaim RAID 0,1, 5, 6, 10, 5/6/10 + hot spares Supports storage pool Online volume expansion Online storage pool expansion Online RAID capacity expansion and online RAID level migration SMART data migration Storage expansion via QNAP UX-500P/UX-800P expansion units Bad block scan and hard drive S.M.A.R.T. Bad block recovery RAID recovery Bitmap support Supported Client OS Windows XP, Vista, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows Server 2003/2008 R2/2012 Apple Mac OS X Linux & UNIX Power Management Wake on LAN Internal hard drive standby mode Scheduled power on/off Automatic power on after power recovery USB and network UPS support with SNMP management System sleep mode (S3) Supported Browsers Microsoft Internet Explorer 10+ Mozilla Firefox 8+ Apple Safari 4+ Google Chrome Access Right Management Access Right Management Import/export users User quota management Local user access control for CIFS, AFP, FTP, and WebDAV Application access control for Photo Station, Music Station, Video Station, and File Station Subfolder permissions support for CIFS/SMB, AFP, FTP, and File Station Multilingual Support Chinese (Traditional & Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Thai, Turkish myQNAPcloud Service Private cloud storage and sharing Free host name registration (DDNS) Auto router configuration (via UPnP) Web-based file manager with HTTPS 2048-bit encryption CloudLink for remote access without complicated router setup myQNAPcloud connect for easy VPN connection (Windows VPN utility) File System Internal Hard Drive: EXT4 External Hard Drive: EXT3, EXT4, NTFS, FAT32, HFS+ Qsync Syncs files among multiple devices with SSL support Selective synchronization for syncing specific folders only Share team folder as a file center for team collaboration (Maximum sync tasks: 32) Shares files by links via email Policy settings for conflicted files and file type filter support Version control: up to 64 versions. Incremental synchronization for HDD space saving Supports Windows & Mac OS Networking TCP/IP (IPv4 & IPv6: Dual Stack) ♯ Dual Gigabit NICs with jumbo frame (failover, multi-IP settings, port trunking/NIC teaming) Service binding based on network interfaces Proxy server (Squid available in App Center) Proxy client DHCP client, DHCP server Protocols: CIFS/SMB, AFP (v3.3), NFS(v3), FTP, FTPS, SFTP, TFTP, HTTP(S), Telnet, SSH, iSCSI, SNMP, SMTP, and SMSC UPnP & Bonjour Discovery USB Wi-Fi 802.11ac adapter support ♯ Not all IPv6 services are supported. Web Administration Multi-window, multi-tasking based system management Smart toolbar and dashboard for neat system status display Dynamic DNS (DDNS) SNMP (v2 & v3) Resource monitor Network recycle bin for file deletion via CIFS/SMB, AFP, and File Station Automatic cleanup File type filter Comprehensive logs (events & connection) Syslog client/server System settings backup and restore Mobile app: Qmanager for remote system monitoring & management Security Network access protection with auto-blocking: SSH, Telnet, HTTP(S), FTP, CIFS/SMB, AFP CIFS host access control for shared folders FIPS 140-2 validated AES 256-bit volume-based data encryption* AES 256-bit external drive encryption* Importable SSL certificates Instant alert via email, SMS, beep, and LCD panel Domain Authentication Integration Microsoft Active Directory (AD) & Domain Controller support LDAP server, LDAP client Domain users login via CIFS/SMB, AFP, FTP, and File Station Powerful All-in-one server File Server File Sharing across Windows, Mac, and Linux/UNIX Windows ACL Advanced folder permission for CIFS/SMB, AFP, FTP Shared Folder Aggregation (CIFS/SMB) VPN Server Secure remote access: PPTP & OpenVPN VPN services Max number of clients: 30 FTP Server FTP over SSL/TLS (Explicit) FXP supported Passive ftp port range control VPN Client Supported VPN protocols: PPTP & OpenVPN services PPTP authentication: PAP, CHAP, MS-CHAP, MS-CHAPv2 PPTP encryption: None, AES 40/128 bit, AES 256 bit OpenVPN encryption: None, AES 40/128 bit, AES 256 bit Transmission package monitor OpenVPN port control OpenVPN link compression File Station Supports ISO Mounting (Up to 256 ISO Files) Supports thumbnail display of multimedia files Supports sharing download links and upload links Drag-n-drop files via Google Chrome and Mozilla Firefox Photo, music, and video preview and playback with hardware-accelerated transcoding File compression (ZIP or 7z) Creation of and sending download links for sharing public files with expiration time and password protection Support for displaying subtitles (.SRT, UTF-8 format) Video seeking support for video playback during on-the-fly transcoding Support slideshow playback in media viewer Mobile App: Qfile for file browsing and management HD (HybridDesk) Station Watch various online contents such as Flickr, Picasa, Shoutcast, and more. Web browser (Chrome, Firefox) Supports USB keyboard and mouse Supports user login permissions Note: - The playback and quality of some video files may be affected due to the CPU and GPU decoding abilities. - Up to 7.1 channel audio passthrough is supported - 4K video playback and transcoding are not supported Backup Station Remote replication server (over rsync) Real-time remote replication (RTRR) to another QNAP NAS or FTP server Works as both RTRR server & client with bandwidth control Real-time & scheduled backup Encryption, compression, file filters, and transfer rate limitations Encrypted replication between QNAP NAS servers Desktop backup with QNAP NetBak Replicator for Windows Apple Time Machine backup support Data backup to multiple external storage devices Synchronizes with cloud storage: Amazon S3, ElephantDrive, Dropbox, and Google Cloud Storage Third party backup software support: Veeam backup & replication, Acronis True Image, Arcserve backup, emc retrospect, Symantec Backup Exec, etc. Transcode Management Transcode 1080p video files to 240p, 360p, 480p, and 720p resolutions Automatic video transcoding for watched folders Hardware-accelerated transcoding support Embed subtitles with videos in background transcoding Cloud Storage Backup Amazon S3 Amazon Glacier Webdev-based cloud storage Microsoft Azure Open Stack Print Server Max. number of printers: 3 Support for Internet Printing Protocol Print job display and management IP-based and domain name-based privilege control Storage Plug & Connect Creating and mapping shared folders using QNAP Windows® Qfinder Pro Creation of and connection to iSCSI targets/LUN Signage Station Supports dynamic content including videos, images, music, and text messages Supports multi-user collaboration Supports searching via keywords Supports sharing via email and social networks Supports design software - iArtist Lite Supports account authority management Supports various web browsers for playback (Chrome, Firefox, IE, Safari) Supports most-viewed, latest-released and different categories content list iSCSI (IP SAN) iSCSI target with multi-LUNs per target (Up to 256 targets/LUNs combined) Support for LUN mapping & masking Online LUN capacity expansion Support for SPC-3 persistent reservation Support for MPIO & MC/S iSCSI LUN backup, one-time snapshot, and restoration iSCSI connection and management by QNAP Windows® Qfinder Pro Virtual disk drive (via iSCSI initiator) Stack chaining master Max No. of virtual disk drives: 8 iTunes Server Audio and video sharing for Windows & Mac iTunes Virtualization Station Supports creating one Virtual Machine (VM) to run an operating system such as Windows, Linux, Unix, and Android VM import from Virtual Appliances VM export into a virtual appliance in OVF / QVM format VM clone VM snapshot HTML5-based shared remote console AirPlay & Chromecast Streams videos, photos and music from the NAS to Apple TV via Qfile or Media Streaming add-on. Streams videos, photos and music from the NAS to TV with a Chromecast dongle via Qfile , Qvideo or Media Streaming add-on. Surveillance Station Supports over 2,700 IP cameras Includes 4 free camera licenses, up to 40 camera channels via additional license purchase Instant playback to check recent events Online editing to change cameras when in live view Visual aid by using e-maps Playback and speed control by shuttle bar Video preview using playback timeline Intelligent Video Analytics (IVA) for advanced video search Surveillance client for Mac Mobile surveillance app: Vmobile (iOS and Android) Mobile recording app: Vcam (iOS and Android) Notes Station Take notes everywhere you go with a handy Note-taking tool on your private cloud. Direct and quick backup from Evernote with re-editing abilities Supports Google Calendar Import/Export PDF files Encrypt/decrypt notes to protect private/confidential information Smart snapshot for version control Multi-user note collaboration Supports a graphical editor for note editing Three-tier Note structure for easy organization Provides Chrome Extension: Notes Station Clipper (Clip web page content to your notes) DLNA Server Supports DLNA/UPnP TVs and players such as PlayStation 3 and Xbox 360 Supported audio formats: AIFF, APE, DSD (DSF, DFF), FLAC, M4A, M4A Apple Lossless (ALAC), MP3, Ogg Vorbis, WAV (PCM, LPCM), WMA, WMA PRO, WMA VBR* Support CUE indexing files for APE, FLAC audio format. Video and audio on-the-fly transcoding *DRM-protected files are not supported. App Center Over 100 official and community software add-ons such as Photo Station, Music Station, Video Station, Download Station and HappyGet. * Somedata encryption functions may not available in accordance with the legislative restrictions of some countries. ** This feature may vary according to different models. Design and specifications are subject to change without notice. Warranty Manufacturer Warranty 2 Years Limited Warranty Manufacturer Contact Info https://www.qnap.com/i/au/ Payment Information We require immediate payment. We accept all major credit cards through PayPal checkout. Customers please note: You do not have to have PayPal account to pay for an item. When eBay direct you to the PayPal payment page, you will be able to insert only the credit card info. Please make sure your Paypal Account is verified before paying with Paypal. Otherwise your payment will come through as an eCheque which may take 3-5 days to clear in our Paypal account. We will only process your order once payment has been confirmed in our account. Please check with Paypal to find out how to verify your account. Contact US If you have any questions at all, please do not hesitate to send us an eBay message. We will get back to you as soon as we possibly can, generally within 1-2 business days. Address : Unit 2 , 17 Heatherdale Rd , Ringwood , VIC 3134 Webiste : http://www.devicedeal.com.au Email : Ebay@devicedeal.com.au Phone: 1300 800 522 Our Team are available Mon-Fri 9am-5pm (AEST) except on Saturday, Sunday and VIC Public Holidays Please note that our customer support and logistics team operate during these hours on business days only, so there may be slight delays in responding to your messages after a long weekend or the Christmas break. If you have an important message or request, please send us an eBay message. Please do not tell us through the "notes" section in your Paypal transaction or eBay order. Our orders are processed through an automated system which does not read these notes. Shipping Methods Guide Device Deal ships orders by Local & international couriers, including Australia post, Fast way couriers, DHL, TNT How long will it take to my area? Two parts of delivery time: the Processing Time & the Actual Shipping Time. The Processing Time is the time of gathering up all the items and packaging. The Actual Shipping Time depends on the locations of shipping. You can check the following table to make sure the delivery time to your area. Shipping Zones By Express By Standard Post Asia and New Zealand 2-3 Days 5-10 Days Europe 3-4 Days 10-15 Days Australia 1-2 Days 3-7 Days North America 2-3 Days 10-15 Days South America 3-4 Days 10-15 Days Middle East 3-4 Days 7-12 Days Africa 3-5 Days 15-20 Days International Shipments : We ship All international orders by DHL or TNT Express Questions and answers about this item No questions or answers have been posted about this item. Ask a question - opens in a new window or tab Seller assumes all responsibility for this listing. Shipping and handling This item will ship to Thailand, but the seller has not specified shipping options. Contact the seller- opens in a new window or tab and request a shipping method to your location. Shipping cost cannot be calculated. Please enter a valid ZIP Code. Item location: Melbourne - Ringwood, Australia Shipping to: Australia, Europe, Asia, United States, Canada, New Zealand No additional import charges at delivery! This item will be shipped through the Global Shipping Program and includes international tracking. 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Return policy After receiving the item, contact seller within Refund will be given as Return shipping 30 days Money back Buyer pays return shipping Payment details Payment method Preferred / Accepted Accepted